#FAQ
Frequently Asked Questions
1. How to order tickets online?
Online ticket booking via Traveloka and redBus applications, Thank you.
2. Are pets allowed on the bus?
Not allowed because it can endanger passengers and crew for health and safety reasons. Because the distance traveled is quite far, so animal mobilization requires special handling that is not available on PT. RAPI buses in accordance with Article 6 of Law Number 16 of 1992.
3. What facilities and classes are available at PT. RAPI?
Ekonomi :
Non AC, Footrest, Toilet, 40 Seat
Executive :
AC, Blanket, Footrest, Toilet, Port USB, 38 Seat
Royal Executive :
AC, Blanket, Footrest, Calf Rest, Toilet, Port USB, 36 Seat
Royal Executive Seat 1-1-1 :
AC, Blanket, Footrest, Calf Rest, Pillow, Toilet, Port USB, 23 Seat
4. What is the telephone number and address of the representative closest to where I live?
For complete information, all official representatives of PT. RAPI can be accessed on the official website of PT. RAPI, namely www.ptrapibus.com or via the link https://linktr.ee/pt.rapibus
5. If I want to submit a complaint or suggestion, how do I do it?
We highly appreciate your suggestions and compliments to help develop our services. Please contact us via Whatsapp at 0852-6127-9648 or via email at ptrapibus@gmail.com